Closing transactions involving real estate can be costly and time-consuming. As you might expect, they’re also not easily or inexpensively reversible. As such, we don’t allow refunds or exchanges.

However, we also want to ensure our buyers are 100% satisfied with their purchases. If there are any issues that arise following your purchase, please contact us as soon as possible and let us know the situation. While we can’t make any guarantees, we’d love to see how we can help.

Typically, once a transaction has closed and the property has been transferred into your name, it’s more difficult to change –– so please reach out as soon as you can if you’re seeking to change any terms associated with the deal. Again, we can’t make any promises, but we’ll see if there’s anything we can do!